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Changelog

What shipped, and when.

Acumen changes most weeks. This is the running record: new capability, things that got better, and things that were wrong and are not now.

    • Added

      The spotlight modal

      A popover that puts the agent front and center. Put it on your homepage, a specials page, or anywhere you want maximum attention. Choose one of four layouts, write your own headline and copy, add an image, and set the card color. It can run alongside the launcher bubble or on its own.

    • Fixed

      Voice settings stay saved

      Turning voice on and choosing a voice now sticks. Previously the setting could revert after leaving the page.

    • Added

      Configure the in-page module

      The inline module now has its own settings: suggested questions, per-page rules and a copyable mount snippet.

    • Improved

      Choose where the widget appears

      Turn the launcher bubble, spotlight modal and inline module on or off independently, and pick which corner the bubble sits in.

    • Added

      Acumen for WordPress

      A WordPress plugin that installs the agent on your site without touching a theme file.

    • Added

      Shopify storefront crawl on install

      Installing on Shopify crawls your storefront automatically, so the agent knows your catalog from the first conversation.

    • Improved

      Out of beta

      Acumen is generally available. The site is de-beta-ed, with a features page and a reframed portfolio section.

    • Added

      Try the agent before you install it

      A live playground that runs the real agent against your real knowledge base, and stores nothing.

    • Added

      Speech to speech voice

      Visitors can talk to the agent and be answered in voice, with the same knowledge, tools and handoff rules as text.

    • Added

      Per-site analytics within a workspace

      Filter analytics by the site a conversation came from, so one workspace can run several properties.

    • Added

      Brand the widget

      Set your colors and logo and see the real widget update as you go, with contrast checked so text stays readable.

    • Added

      Operator alerting

      Get told when a conversation needs a person, by the channel you choose, per team member.

    • Added

      New homepage and dark mode

      A rebuilt homepage, and dark mode across the console.

    • Added

      The embeddable widget and conversation engine

      The first working agent: an embeddable chat widget backed by a conversation engine that keeps context across a visit.

    • Added

      Acumen begins

      First commit on the platform that became Acumen: an AI agent that reads your site and answers your visitors.

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